UK | How to Balance Security with DEX for a Critical Advantage

  • LOCATION | London, United Kingdom
  • DATE | June 2023
  • TOPIC | How to Balance Security with DEX for a Critical Advantage
  • CLIENT & SPONSOR | Ivanti
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DID YOU KNOW –

  • 64% of the UK C-suite prioritises cybersecurity. But 49% of them have requested bypassing one or more of security measures in the past year. Moreover, 69% of end users struggle with unnecessarily complex security measures. 
  • 67% of those that use security access process found it impacted their experience negatively when there was a successful phishing attack. Source: The 2020 EMA Contextual Awareness Research 
  • 92% say they have a method to prioritize which vulnerabilities to patch, though more than one in four of those say these methods are not documented in any way. But, when asked which types of patches are prioritized, security professionals tell us all types rank high — meaning none do. Source: Ivanti Press Reset: A 2023 Cybersecurity Status Report

Too often, people place DEX and security on opposite sides of the proverbial boxing ring. That’s understandable, but it’s also an outdated approach that misses a significant opportunity. Blending security and DEX can provide a major competitive advantage. They’re both critical – and even better together.

Is there a common ground for improving both security and employee experience alike?

Technology can play a huge role in reducing the impact that security protocols have on employees. It’s essential to track and manage DEX by truly understanding how users experience digital products and security protocols, and what kind of impact those elements have on the user.

Rather than trying to control every threat all the time, use risk-based intelligence to focus on the most relevant and critical threats. This not only funnels your security resources to the right place, but also means security isn’t causing unnecessary disruptions to users for non-critical threats.

Meeting with their peers and counterparts from some of the UK’s leading companies, it was an evening of inspiring open discussion and informative solution sharing on this invaluable topic.

The venue for this interesting event was L’oscar London, with its elegance and theatrical opulence, with the Parisian design style on full display. The hotel features stylised peacock motif doors, a mirrored counter at the heart of the Baptist Bar, hollow-stem Champagne coupes, butterfly wing taps, and an eclectic collection of objets d’art scattered throughout, including the Edwardian handbags carried by the restaurant staff.

In the glamorous surroundings and over a sumptuous executive dinner at the luxurious five-star L’oscar, Ivanti’s experts shared their thoughts, learnings and expertise on effective alignment of security and digital employee experience (DEX) efforts.

Addressing issues such as:

  • How to combine the power of security and DEX for better outcomes
  • What triggers employees to circumvent security measures and how can you prevent these behaviours
  • How to ensure all your devices and users are protected in the hybrid/remote work.
  • Organisations registering to attend – All3Media / Allianz / AXA XL / BigHand / Cambridge & Counties Bank / Credit Suisse / Hawes and Curtis / Hoscox / INEOS / Nationwide Building Society / NCC Group / Taylor Wessing / The Football Association / Travers Smith / Tullow Oil / Virgin Media O2 / XMA
  • Job Roles included – Group Technical Operations Director / Head of Global Cyber Legal and Product Development / Head of Security Operations & Data Security / CTOs / Director of Information & Technology / Global Head of Cyber Threat Intelligence / VP Cyber Fusion Operations / Head of HR / CISOs / Head of IT Operations / Head of Security Architecture and Engineering / Director Cloud Security / Head of Business Transformation / Director of Data Strategy and Architecture / End User Computing Head / Head of InfoSec / Head of Security Products & Process / Director of Digital Security & Resilience / Solutions Director – Workspace
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