Haber 1
30.01.2026  - 

USA | Turning AI into Measurable CX and Operational Outcomes

This exclusive, invitation-only dinner brought together senior technology and customer experience leaders. Seeking a […]

Haber 1
06.06.2025  - 

GERMANY | Transforming existing digital processes into a seamless, customer-centric experience

Topic Overview Every day, organisations lose revenue through under-optimised digital processes. Often because they […]

Haber 1
15.05.2025  - 

USA | From Pilots to Profit in the Contact Center

Once again at the historical Chicago Fire House Restaurant, we had the pleasure of […]

Haber 1
17.01.2025  - 

USA | Leveraging Data & AI to Elevate CX

Yesterday marked our first event of 2025 in none other than the Big Apple. […]

Haber 1
15.11.2024  - 

USA | Navigating the Gen AI Thin Ice

Joining us for an exclusive and intimate dinner at the renowned Smith & Wollensky; […]

Haber 1
26.09.2024  - 

SWEDEN | CX : How AI Will Drive Superior Business Results

Welcome to Nobis Hotel. A place for loving connoisseurs wanting to enjoy contemporary luxury […]

Haber 1
13.09.2024  - 

USA | How to lead contact center transformation with real ROI

How do we navigate the thin ice of failed Generative AI implementations and over-hyped […]

Haber 1
11.07.2024  - 

USA | AI – How Can It Drive Your Enterprise CX Transformation

In 2024, AI revolutionized the voice of the customer landscape, unlocking significant opportunities to […]

Haber 1
21.06.2024  - 

SWITZERLAND | The Future of CX

Taking place in the beautiful city of Zurich, guests enjoyed a fantastic evening at […]

Haber 1
29.09.2023  - 

USA | Using Generative AI with Guardrails to Deliver Value to the Contact Center

Invited on behalf of our client Uniphore, on an extremely wet night in NY, […]