Project Detail Project Detail

Project Title

Powering the future of retail by connecting Physical and Digital Stores into one unified experience : With fragmented customer journeys, how can retailers deliver a seamless experience across all channels?

Event Category

Tech Intelligence Dinner


The Grand Amsterdam, The Netherlands

Prospect Campaign Targets

CEO / CFO / COO / CTO / CDO (Digital) / SVP; VP; Director; Head of; (Reyail, eCommerce, Innovation, Customer Experience, IT, Supply Chain, Trading, Transformation)

Industry Sectors

All Retail & eCommerce Sectors; Online & Mail Order Retail


Today’s customer journeys are all too often fragmented. Customers like the experience of in-store shopping but value the speed and convenience of online shopping, the challenges retailers face is that both channels are often operated in isolation – leading to inconsistent customer experience, impacting customer engagement and lost revenue.

You are invited to an executive VIP roundtable as we discuss innovation in retail commerce, why retailers need to reshape consumer experiences and the need to connect digital and physical estates.

Learn about:

-- How to connect Physical and Digital Stores to unify stock and customer journeys
-- Optimse Click & Collect to drive traffic to your stores and increase AOV
-- Have a single data view of your customer to enhance marketing to increase Conversion Rates
-- Consolidate inventory, promotions marketing, loyalty and payments to deliver Connected Commerce
-- Reduce operational costs by optimising inventory and increase revenues through endless aisle capabilities
-- Enhanced clientelling for a personalized digital journey in store
-- Deliver the ultimate consumer experience