This exclusive, invitation-only dinner brought together senior technology and customer experience leaders. Seeking a clear, practical understanding of how enterprises are successfully deploying AI agents. Rather than broad promises, the discussion focused on real-world applications, how organizations are improving service, reducing costs, and modernizing operations through AI.

Attendees joined an off-the-record conversation with peers and industry leaders to explore what is genuinely working and what is not in live AI deployments. Those registering, represented a diverse range of industries, with companies including Saks Fifth Avenue, American Express, Carnival Cruises, eMed Digital Healthcare, and NBCUniversal.

For those fatigued by vague AI narratives, the evening delivered grounded insights and tangible examples. Leaders shared how their teams are implementing AI, the impact they are seeing, and the practical playbooks guiding their decisions. The conversation went beyond theory, offering firsthand experiences and lessons learned from real enterprise environments.

A key highlight of the evening was the opportunity for candid peer exchange. Attendees compared approaches to critical questions: what to automate first, how to measure impact effectively, how to avoid the pitfalls of incomplete internal tools, and how to scale AI deployments with confidence. It was a rare forum where participants could openly discuss challenges, validate strategies, and gain clarity from others navigating similar decisions.

The setting at Smith & Wollensky in South Pointe Park provided a fitting backdrop, with sweeping ocean and skyline views and the restaurant’s signature Miami atmosphere. Since its founding in New York in 1977, Smith & Wollensky has been known for its attention to detail, exceptional service, and commitment to quality. Elements that made the evening both productive and memorable.

Throughout the event, attendees:

Overall, the evening offered more than just insight, it provided actionable knowledge. Attendees left with practical ideas they could apply immediately, making it a highly valuable and sought-after gathering for enterprise leaders navigating the realities of AI adoption.

“The team were great hosts. They were all very knowledgeable in AI. It was good opportunity to learn more about AI and also networking with the other guests.”

– NBCUniversal

“Five stars for an excellent event”

– World Kinect Corp